Factor

Royal Caribbean

Princess

Results (average score)

6.2

7.86

1

Air conditioning controls (RC need card inserted and balcony closed)

9

8

2

Announcements (easy to hear)

3

9

3

Balcony

8

6

4

Bed

5

8.5

5

Coffee shop coffee

3

8

6

Creme Brulee

6

10

7

Crew happiness

8

10

8

Crew willingness to help

8

10

9

Food generally

7

10

10

Food get what you order only

2

10

11

Food service breakfast

6

9

12

Food service dinner

7

9

13

Food menu variety

6

9

14

Food service willingness to vary menu

6

10

15

Food Fresh bread rolls with meals (Princess were baked fresh)

3

10

16

Fridge (locked RC)

5

8

17

Getting around

8

6

18

Internet access (RC no free)

5

8

19

Internet access speed

5

5

20

Kettle (no coffee Tea only) Princess free room service

7

0

21

Kids Behaviour

4

9

22

Pillows

7

9

23

Power outlets

9

8

24

Quietness

7

7

25

Room (accessible compared standard)

10

5

26

Room movies ($US12 per movie on RC)

0

8

27

Room service free

7

10

28

Room TV

9

6

29

Room TV movies (RC $12 per movie, Princess free)

2

10

30

Safe

10

10

31

Shower access

9

4

32

Shower seat

2

8

33

Shower water pressure

5

10

34

Shower hand held

10

0

35

Shows

7

9

36

Storage hangers

6

8

37

Storage areas

7

9

38

Tenders

9

7

39

Washing (laundry)

2

10

40

Wheelchair access

9

4